Shoe Repair & Restoration
Our ready-to-wear handmade shoes are Goodyear welted. This is a machine-stitched factory construction, and can be resoled as required. When they are in need of a new sole all you need to do is send them to our London workshop and we will do the rest.
After inspecting your shoes we will put them back on their lasts before replacing the soles and heels. We will also let you know if any other refurbishment work is necessary. You may decide that you would prefer a rubber sole rather than a leather sole – let us know and we can advise on which options would be best. Our Goodyear welted resoling usually takes 6-8 weeks to complete.
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Repairs are for UK customers only
We’re sorry, but we can only offer repairs to UK customers.
If you are an international customer, please reach out to our repairs team at info@foster.co.uk, and we'll see if we can assist you.
Repairs & Restoration
From sole replacements to heel repairs, we provide our loyal customers with unparalleled service, expertly restoring your shoes and boots to their finest condition. With our meticulous craftsmanship, we ensure your footwear becomes a lifelong investment.
How it works
Step 1 - Print your return label
Once you’ve placed your order for a repair, our repairs team will be in touch via email with a return label.
Step 2 - Send your items for repair
You’ll then need to package up your shoes or boots and attach the return label, then drop them off at your local DHL drop-off point. Use this helpful tool to find your nearest drop-off point.
Step 3 - Items received by our repair team
Once we’ve received your items for repair, we’ll inspect them and confirm receipt.
Step 4 - Repair process begins
Once we've confirmed receipt and everything is in hand - we'll start the repair process.
Step 5 - Your items sent back to you
Once the repair and restoration is complete, we'll send them back to you.
Please note that at present we can only offer repairs for UK-based customers. For international repairs, please contact our repairs team.